Frequently Asked Questions

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Frequently Asked Questions

What kind of vehicle is my car transported in?

Your car can be transported in a late-model open or enclosed car carrier. This is the type of vehicle that is typically used by car manufacturers to deliver new cars to dealerships.

Parkway Auto Transport owns a fleet of car carriers that are meticulously maintained and driven by experienced, professional drivers.
 

What can I transport in my car?

Nothing can be transported in the passenger compartment of the vehicle (front and back seats) nor in the open bed of a pick-up truck. Cars with personal items in the interior will be charged extra fees or the vehicle will not be loaded. Our primary goal is the safe delivery of your car.

However, your trunk can be filled with items that do not exceed 200 lbs. These items must be loaded by you and are not covered for damage or theft. Naturally, it is forbidden to transport any illegal, flammable or similar hazardous materials.

 

How do I choose the auto transport company that is right for me?

That’s an easy one. Naturally, always check routes. Always get competitive estimates. Always check references. Then call Parkway Auto Transport and let us show you what real customer service is all about. Call 1-800-626-4587 and speak to one of our friendly representatives, or get a quote now.
 

How does the insurance work?

All Parkway Auto Transport carriers are government licensed and insured at no additional cost to you.
 

Do you have references?

Parkway Auto Transport has a long history of satisfied and happy customers. In fact, more than half of our business is repeat customers who move their cars with us year after year. Visit our testimonial page and see what our customers have to say!
 

What if the destination of my car isn’t on one of your primary routes?

Parkway Auto Transport is not a broker. But we don’t want to leave our customers stranded. That’s why we have affiliations with reputable and experienced auto transport brokers. And when you work through Parkway Auto Transport, we make the trip experience seamless and simple. Call 1-800-626-4587 and speak to one of our friendly representatives and we’ll help you get your car where it needs to be.
 

Will I be kept informed of the location of my vehicle along its route?

For the safety of the driver and other drivers along the way, the Department of Transportation requests that all auto transport companies limit the calls to drivers. You will, however, be notified within a reasonable time of your car’s delivery.
 

How do I prepare my car for transport?

Your car must be in good working condition. It should start, run, and stop safely. Vehicles should not have more than a quarter tank of gas. It is also a good idea to clean out the passenger compartments and carefully pack your trunk, if you will be storing anything in it. Remember not to exceed 200lb.  Extra fees will apply to any over packed vehicle or vehicle will not be loaded.

If you have a transponder in your vehicle, it needs to be disabled for transport to avoid charges.  Parkway will not be held liable for any charges incurred.
 



Call 1-800-626-4587 and speak to one of our knowledgeable and friendly representatives, or return to the Home Page and select a category for more information.
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